WARRANTY

SMTC stands behind every item we sell that is manufactured by SMTC. If a SMTC manufactured product fails due to a manufacturing or material defect of our part, and there is no evidence of the item having been altered or abused, we will repair or replace the item with the same item, free of charge for life for original purchasers only. To initiate the process, please contact SMTC to request a return address and authorization number, and then return the product (shipping is your responsibility). We will examine the item and inform you of our findings. If the item can be repaired, we will repair it free of charge. If the item cannot be repaired, we will replace it with the same item, free of charge.

However, if we test the part on our guns and the product performs as promised and intended, you own the part, and you will be responsible for covering the shipping charges if you would like the part returned to you.

Please note that we do not give a lifetime warranty on the finish of metal parts, as all metal parts wear over time, and the amount of wear varies depending on use. If the item needs to be replaced or repaired, the replacement part will be sent to you as soon as it can be repaired, or a replacement is available.

If a part made by another manufacturer has a warranty issue, please note that the warranty will be handled by the manufacturer.

SHIPPING

We ship SMTC Products only to addresses in the United States. At this time, we do not ship SMTC Products outside of the United States.

The buyer will be responsible for all shipping costs, which must be prepaid. Total shipping and handling charges will be applied during checkout. Please note that SMTC Products are shipped via United States Postal Service Priority Mail, UPS or Fed Ex  with signiture confirmation solely based on our discretion without exception.

All orders are shipped promptly from a warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

PAYMENT METHODS

You may pay for your SMTC Products with a major Credit Card (Visa, MasterCard, Amex ). All credit card orders are subject to final verification and approval. Each order will be security checked, verified and confirmed before shipment. You will receive a confirmation of your order. All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyers financial institution. You will be notified via email in regards to your approval and shipment.

Please note that all sales are final, and we do not offer refunds, exchanges for a different part, or issuance of store credit. Once a purchase is made, it cannot be returned.

RETURN POLICY

If you believe that a part does not fit properly, you must make a claim within 30 days of the date of purchase. Any claims made after 30 days have passed will be rejected and denied. We strongly encourage customers to promptly place purchased parts on their guns upon receipt to discover any issues with fit immediately. Any issues should be reported to us as soon as possible following purchase and receipt of goods.

Please be aware that if we cannot duplicate the problem of the part not fitting properly, the return will be rejected. If you wish to have the item returned to you in this scenario, you will be responsible for covering the shipping charges with the USPS Priority Mail service.

To ship items to SMTC, authorization must first be obtained, and an authorization number must be clearly printed on the front of all packages. Packages without the authorization number will be rejected at the postal counter.

If you are shipping an item valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Please note that we cannot guarantee receipt of your returned item. In the event that we do not receive the item, or we receive it in a damaged condition (even if the damage was caused by the postal service), we are not responsible for such damage, and the item will be returned to you at your own cost.

AMMUNITION PURCHASES
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

PRIVACY POLICY
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a third-party gateway provider.

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Allow customers to 'log-in' to the Site.
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party technology services
We (the Site) may use third-party technology services. These services may include, but are not limited to the following:
- Ecommerce website service provider(s)
- Payment gateway(s)
- Fraud prevention screening
- Email sending service(s)
- Promotional service(s)
We share your Personal Information with third parties.

Use of Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we (or third parties) use this Order Information to:
- Process payments;
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products or services.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
      • On our Privacy Policy Page
Can change your personal information:
      • By logging in to your account

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions
      • Process orders and to send information and updates pertaining to orders.
      • Send you additional information related to your product and/or service
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.